Difference between revisions of "Portal:Knowledge Base"

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{{Help}}
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<div style="border: 1px solid gray; padding: 2px; -moz-border-radius: 17px; text-align:center; background: #a2b4ff;">
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<div style="border: 1px solid gray; border-spacing: 3px; padding: 5px; text-align:left; -moz-border-radius: 15px; background: white;">
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<table>
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<tr>
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<td width="90"><imagemap>
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<td style="padding-left: 10px;">
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The goal of this portal is to centralize all information likely to help Residents. <br/>Please add resources you find helpful!<br/>
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You can put your questions, remarks and suggestions about this portal and its contents in the [[Talk:Help Portal|suggestion box]]. <br/>To overcome your doubts about the wiki, read [[Wiki myths busted]].
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</td>
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</tr>
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</table>
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</div>
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</div>
  
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{| width="100%" cellpadding=10 margin: 10px 10px 10px 10px;
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|-
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|valign="top" |
  
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<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">First steps in Second Life</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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* '''[http://secondlife.com/support/quickstart/basic Quickstart Guide]'''
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<span style="vertical-align: bottom;"> '''How to Guides'''</span>
 +
:* [[How to Earn Linden Dollars in Second Life]]
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:* [[How to Have Fun in Second Life]]
 +
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<span style="vertical-align: bottom;"> '''Beginner Guides'''</span>
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:* '''[[User's Manual|Second Life User's Manual for Concepts, Viewer 1, Web, and Software]]'''
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:* '''[[User's Manual 2012|Second Life User's Manual for Viewer 3]]'''
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:* [[Video_Tutorials/Basics|Video tutorials: the basics]]
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:* [http://imohax.com/heyavatar "Hey Avatar!" video tutorials from Mo Hax]
 +
:* [[User:Gwyneth_Llewelyn/Beginners_Guide_To_Second_Life|Gwyneth's Guide]], [[User:Tid_Kidd|Tid's Guide]] & [[user:Lum_Pfohl/Newbie_Must_Knows|Lum's guide]]
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*Visit [[Help Island Public]] / [[Orientation Island]] or join groups of the [[Resident Help Network Portal]]
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</div>
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<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Viewers</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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Image:help-portal_viewer.png
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<span style="vertical-align: bottom;">This is about the software you need to start your SL!</span></div>
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; '''Main viewer : '''
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: [http://secondlife.com/support/downloads.php Download main viewer]
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:* [[Release Notes]]
 +
; '''Beta Viewer : '''
 +
: This is an early look at what will become the next version of the viewer; it will have newer features, and fixes for some problems that are still in the main viewer, but may also have some new problems (finding those and fixing them is what Beta is all about).  These are released approximately weekly.
 +
: [http://secondlife.com/support/downloads/#download-testviewers Download beta viewer]
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</div>
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<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Creation</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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<div class="imagemap-inline"><imagemap>
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<span style="vertical-align: bottom;">The wiki proposes portals dedicated to creation:</span></div>
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* '''[[Creation Portal]]''' : Machimina, clothing, building, etc.
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* '''[[LSL Portal]]''' : How to script in SL!
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* '''[[Sculpted_Prims]]''' : The prim's new generation.
 +
* '''[[Marketing]]''' : Resources for understanding and promoting Second Life and your content.
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* '''[[Open Source Portal]]''' : Information about getting and using the Second Life source code.
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</div>
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<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Bugs, Abuse Report, DMCA, tickets, etc</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_bug.png
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default [[:Category:Bug_Fixes]]
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</imagemap>
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<span style="vertical-align: bottom;"> '''About bugs reporting in JIRA :'''</span></div>
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:* How to report bugs in the JIRA :
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:**[[Bug Reporting 101]], [[Debug Help]] & [[Issue tracker]]
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:**If you have any problems with your inventory, check the [[Inventory Recovery Steps]]
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:* You can also check :
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:** [[:Category:Bug_Fixes|Bug Fixes]]
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:** [[User:Lum_Pfohl/Troubleshooting|Lum's guidelines]]
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:* Go to [http://jira.secondlife.com JIRA]
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_support.png
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default [http://www.secondlife.com/support]
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</imagemap>
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<span style="vertical-align: bottom;"> '''Linden Lab Support:'''</span></div>
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:* [[Solution_Provider_Support|Information about Linden Lab Support]]
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:* [[Help:When_and_how_to_file_an_Abuse_Report|How to file an Abuse Report]]
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:* Go to [http://www.secondlife.com/support Support]
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_trademark.png
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poly 0 0 [[Help Portal]]
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</imagemap>
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<span style="vertical-align: bottom;">'''Trademark & Copyright:'''</span></div>
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:* [[Help:Trademarks and Copyright in Second Life|Guidelines about Trademarks and Copyright]]
 +
:* [http://secondlife.com/corporate/brand/trademark Guidelines for Using Linden Lab's Trademarks]
 +
:* [http://secondlife.com/corporate/dmca.php Information about DMCA]
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</div>
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<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Other subjects</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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<imagemap>
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Image:help-portal_other-subjects.png
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default [[:Category:Help/Misc]]
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</imagemap>
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* '''[[Dazzle]]''' : Information about the latest SL viewer !
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* '''[[Havok4]]''' : All you want to know about the new physics engine !
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* '''[[Mono]]''' : Mono is here...
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* '''[[WindLight]]''' : The new atmospheric lighting and rendering system
 +
* '''[[Open Grid Public Beta]]''' : The open grid public beta has been launched
 +
</div>
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<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Wiki</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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<imagemap>
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Image:help-portal_wiki.png
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default [[:Category:Help/Wiki]]
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</imagemap>
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* [[Video Tutorial/Using the Second Life Wiki|Video tutorial]] about wiki use.
 +
* [[Help:Contents|How to edit wiki pages ?]].
 +
* [[:Category:Help/Wiki|Wiki Help]] : All you want to know about this wiki.
 +
* [[Project:Terms_of_Use|Terms of use]] of this wiki.
 +
* [[Project:Editing_Discussion|Discussions]] about this wiki.
 +
* Any doubts about wiki ? Read [[Wiki myths busted]].
 +
</div>
 +
 +
|valign="top" width="50%"|
 +
<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Linden Lab</div>
 +
<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
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<div class="imagemap-inline"><imagemap>
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Image:Help-portal_about.png
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poly 0 0 [[Help Portal]]
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</imagemap>
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<span style="vertical-align: bottom;">'''About Lindens'''</span></div>
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:* [[Linden_Bear|Linden Bears !!]]
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:* Do you want to meet Lindens? Check their [[User Groups]]!
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:* Visit [[Linden Village]] !
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:* Go to [http://community.secondlife.com/t5/Blogs/ct-p/Blogs Linden blog] !
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<div class="imagemap-inline"><imagemap>
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Image:Help-portal_about.png
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poly 0 0 [[Help Portal]]
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</imagemap>
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<span style="vertical-align: bottom;">'''About Linden Lab'''</span></div>
 +
:* [http://secondlife.com/corporate/tos.php Linden Lab Term of Services] & [[Linden Lab Official:Community Standards|Community Standards)]]
 +
:* [[Proposing_Features_to_LL_FAQ|How to propose new features to Linden Lab ?]]
 +
:* Go to [http://lindenlab.com Linden Lab Web Site]
 +
</div>
 +
 +
<div style="background-color: #a2b4ff; color: black; font-size: 1.2em; font-weight: bold; -moz-border-radius-topleft: 15px; -moz-border-radius-topright: 15px; border: grey 1px solid; border-bottom: 0; text-align:center">Advanced Help</div>
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<div style="border-left: 1px grey solid; border-right: 1px grey solid; border-bottom: 1px grey solid; padding: 5px 5px 5px 5px; background-color: white; margin-bottom: 10px; -moz-border-radius-bottomleft: 10px; -moz-border-radius-bottomright: 10px; ">
 +
This section contains advanced help for Residents about avatars, objects, navigation, communication, community etc.
 +
<br/><div class="imagemap-inline"><imagemap>
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Image:help-portal_tutorials.png
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default [[:Category:Tutorials]]
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</imagemap>
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<span style="vertical-align: bottom;">'''Tutorials: '''</span></div>
 +
:* [[Video_Tutorials|Torley's video tutorials]]
 +
:** [[Video_Tutorials/Basics|Videos for beginners]]
 +
:** [[Video_Tutorials/TotW|Tips of the Week]]
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:** [[Video_Tutorials/Quicktips|Quicktips]]
 +
:* You can also check :
 +
:** [[KB_Article_of_the_Week|The KB Articles of the Week]]
 +
:**[http://blog.secondlife.com/category/tips-tricks/ Tips&Tricks section] of the [http://blog.secondlife.com Linden blog]
 +
:** [[:Category:Tutorials|Various tutorials]] and the [[Creation Portal]]
 +
:** [[Basic_Resource_Toolbox|the Basic Resource Toolbox]]
 +
:** [[:Category:Glossary|SL Glossary]]<br/>
 +
 +
<div class="imagemap-inline"><imagemap>
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Image:help-portal_Com-Social.png
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default [[:Category:Help/Avatar]]
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desc none
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</imagemap>
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<span style="vertical-align: bottom;">'''[[:Category:Help/Avatar|Avatars]]''' (appareance, gesture, etc):</span></div>
 +
:* [[Appearance_Video_Tutorials|Modify your appareance]].
 +
:*[[:Category:Help/Avatar|More...]]
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_creation.png
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default [[:Category:Help/Object]]
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desc none
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Object|Objects]]''' (build, inventory, etc):</span></div>
 +
:* [[Permissions Explained]],
 +
:* [[Inventory Recovery Steps]],
 +
:* [[:Category:Help/Object|More...]]
 +
 +
<div class="imagemap-inline"><imagemap>
 +
Image:help-portal_multimedia.png
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default [[:Category:Help/Multimedia]]
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desc none
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Multimedia|Multimedia]]''' (voice, audio/video stream, sound, etc):</span></div>
 +
:* [http://secondlife.com/app/help/guides/streamingmedia.php How to stream media]
 +
:* [[Voice_recording|How to record voice]]
 +
:* [[Video_Tutorials#VOICE_CHAT|Torley's video Tutorial about voice]]
 +
:* [[Video_Tutorials#PARCEL_MEDIA|Torley's video Tutorial about parcel media]]
 +
:* [[:Category:Help/Multimedia|More...]]
 +
 +
<div class="imagemap-inline"><imagemap>
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Image:help-portal_communication.png
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default [[:Category:Help/Communication]]
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desc none
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Communication|Communication]]''' (chat, IM, etc.):</span></div>
 +
:* [[Voice FAQ]]
 +
:* [[Conference]]
 +
:* [[:Category:Help/Communication|More...]]
 +
 +
<div class="imagemap-inline"><imagemap>
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Image:help-portal_Com-Social.png
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default [[:Category:Help/Community]]
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Community|Community/Social]]''' (group, SLetiquette, events, etc):</span></div>
 +
:* [[SLetiquette]],
 +
:* [[Discover|Cool places]],
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:* [[:Category:Help/Community|More...]]
 +
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_navigation.png
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default [[:Category:Help/Navigation]]
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Navigation|Navigation]]''' (map, SLurl, movement, etc):</span></div>
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:* [[Movement_Video_Tutorials]],
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:* [[:Category:Help/Navigation|More...]]
 +
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_lands.png
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default [[:Category:Help/Land]]
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Land|Lands]]''' (land, Region & estate):</span></div>
 +
:* [[Land Buying FAQ]],
 +
:* [[Video_Tutorials#LAND|Torley's video Tutorial about lands]]
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:* [[Help:Joining_and_subdividing_land|Joining/subdividing lands]],
 +
:* [[:Category:Help/Land|More...]]
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_viewer.png
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default [[:Category:Help/Viewer]]
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Viewer|Viewers]]''' (preference, menu, etc):</span></div>
 +
:* [[Accessibility]],
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:* [[Help:Keyboard_shortcut_keys|Keyboard shortcut keys]] & [http://www.kippiefriedkin.com/resources/secondlife-viewer-cheatsheet.pdf Keyboard shortcuts by Kippie Friedkin (1.14 MB)]
 +
:* [[:Category:Help/Viewer|More...]]
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_hardware.png
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poly 0 0 [[Help Portal]]
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</imagemap>
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<span style="vertical-align: bottom;">'''Hardware:'''</span></div>
 +
:* [http://secondlife.com/support/sysreqs.php System Requirements]
 +
:* [[Help:Updating drivers|How to update your drivers]]
 +
:* [[Help:How_to_identify_your_graphics_card|How to identify your graphics card]]
 +
:* [[Help:Firewall_Configuration|How to configure your firewall]]
 +
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<div class="imagemap-inline"><imagemap>
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Image:help-portal_about.png
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default [[:Category:Help/Misc]]
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</imagemap>
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<span style="vertical-align: bottom;"> '''[[:Category:Help/Misc|Miscellaneous information]]''' (Combat, $L, etc):</span></div>
 +
:* [[Limits]],
 +
:* [[Combat]],
 +
:* [[Teen_Second_Life|Teen Grid]],
 +
:* [[:Category:Help/Misc|More...]]
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<br/>
 +
</div>
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|}
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[[Category:Portals]]
 
__NOTOC__
 
__NOTOC__

Revision as of 04:56, 18 July 2016

Template:Help

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Image:Help-Portal-Head.png poly 0 0 Help Portal

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The goal of this portal is to centralize all information likely to help Residents.
Please add resources you find helpful!
You can put your questions, remarks and suggestions about this portal and its contents in the suggestion box.
To overcome your doubts about the wiki, read Wiki myths busted.

First steps in Second Life
Viewers
<imagemap>

Image:help-portal_viewer.png default Category:Help/Viewer desc none </imagemap>

This is about the software you need to start your SL!
Main viewer :
Download main viewer
Beta Viewer :
This is an early look at what will become the next version of the viewer; it will have newer features, and fixes for some problems that are still in the main viewer, but may also have some new problems (finding those and fixing them is what Beta is all about). These are released approximately weekly.
Download beta viewer
Creation
<imagemap>

Image:help-portal_creation.png poly 0 0 Help Portal desc none </imagemap>

The wiki proposes portals dedicated to creation:
Bugs, Abuse Report, DMCA, tickets, etc
<imagemap>

Image:help-portal_bug.png default Category:Bug_Fixes desc none </imagemap>

About bugs reporting in JIRA :
<imagemap>

Image:help-portal_support.png default [1] desc none </imagemap>

Linden Lab Support:
<imagemap>

Image:help-portal_trademark.png poly 0 0 Help Portal desc none </imagemap>

Trademark & Copyright:
Other subjects

<imagemap> Image:help-portal_other-subjects.png default Category:Help/Misc desc none </imagemap>

  • Dazzle : Information about the latest SL viewer !
  • Havok4 : All you want to know about the new physics engine !
  • Mono : Mono is here...
  • WindLight : The new atmospheric lighting and rendering system
  • Open Grid Public Beta : The open grid public beta has been launched
Wiki

<imagemap> Image:help-portal_wiki.png default Category:Help/Wiki desc none </imagemap>

Linden Lab
<imagemap>

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About Lindens
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About Linden Lab
Advanced Help

This section contains advanced help for Residents about avatars, objects, navigation, communication, community etc.


<imagemap>

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Tutorials:
<imagemap>

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Avatars (appareance, gesture, etc):
<imagemap>

Image:help-portal_creation.png default Category:Help/Object desc none </imagemap>

Objects (build, inventory, etc):
<imagemap>

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Multimedia (voice, audio/video stream, sound, etc):
<imagemap>

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Communication (chat, IM, etc.):
<imagemap>

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Community/Social (group, SLetiquette, events, etc):
<imagemap>

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Navigation (map, SLurl, movement, etc):
<imagemap>

Image:help-portal_lands.png default Category:Help/Land desc none </imagemap>

Lands (land, Region & estate):
<imagemap>

Image:help-portal_viewer.png default Category:Help/Viewer desc none </imagemap>

Viewers (preference, menu, etc):
<imagemap>

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Hardware:
<imagemap>

Image:help-portal_about.png default Category:Help/Misc desc none </imagemap>

Miscellaneous information (Combat, $L, etc):